ISSN 1808-2386    QUALIS A2
 
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15 | 2
2018


Development And Validation of A Customer Relationship Scale For Airline Companies
: Gisela Demo
Kesia Rozzett
Natasha Fogaça
Taila Souza
105-119
Satisfaction And Contribution Of Stakeholders From The Performance Prism Model
: Elizandra Severgnini
Edwin Vladimir Cardoza Galdaméz
Romildo de Oliveira Moraes
120-134
Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
: Alessandro Henrique de Souza Miake
Rodrigo Baroni de Carvalho
Marcelo de Rezende Pinto
Alexandre Reis Graeml
135-151
Macroeconomic and Institutional Factors, Debt Composition and Capital Structure of Latin American Companies
: Cláudio Júnior Bernardo
Tatiana Albanez
José Roberto Securato
152-174
The Effect of Trust in the Intention to Use m-banking
: Fernanda Leão Ramos
Jorge Brantes Ferreira
Angilberto Sabino de Freitas
Juliana Werneck Rodrigues
175-191
Debriefing’s Influence on Learning in Business Game: An Experimental Design
: Adonai Jose Lacruz
Bruno Luiz Américo
192-208

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